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英文简历:英文简历(酒店文职人员)HOTELCLERK

时间:2009-12-12    作者:网络转载    来源:范文网    Tag:

  SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.

  

  OBJECTIVE:

  Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.

  

  

  SUMMARYOFQUALIFICATIONS:

  

  Developedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers.

  Detail-andgoal-oriented.

  Functionwellinhigh-stressatmosphere.

  KnowledgeableonbothEECOandAPTECcomputerssystems.

  CAREERHISTORY

  1992-PresentTHEOLIVERHOTEL,Whitewater,KS

  HotelClerk

  Resolvedguests'needs.ControlledreservationinpututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests,corporateaccounts,andsuiterentals.Inspectedrooms.

  

  1988-1991WALDENHOTEL,Walton,KS

  HotelClerk

  Trainedpersonnel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforinputtinggroupbookingandlists.

  

  

  1986-1987WALDENHOTEL,Walton,KS

  SalesAssociate

  Assistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendationstocustomers.

  

  1983-1985BETHELCOLLEGE,NorthNewton,KS

  Secretary

  Responsibleforgeneralclericalduties.Resolvedinquiries.Assistedinlocatingguestspeakers.

  

  EDUCATION

  BETHANYCOLLEGE,Lindsborg,KS

  BachelorofScience;Sociology,1983

  

  PREFERENCES

  Furnisheduponrequest.

  

  Candidate'scustomerrelationsandadministrativeskills,essentialinthehotel/hospitalityfield,areemphasizedthroughouttheresume.

  Educationisde-emphasizedbecausecandidate'sworkhistoryisstrong.

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